Warm Intro Terms of Service

These terms ("Terms") form a binding agreement between you and Cerebro VC, LLC ("Warm Intro," "we," "us") covering your use of the Warm Intro iOS, iPadOS, and macOS apps, the App Clip, and the web property at intro.trywarm.app (collectively, the "Service"). By creating an account or using the Service you accept these Terms. If you don't agree, don't use the Service.

We may update these Terms; we'll post the revised version on this page and update the "Effective" date. Material changes will be announced in-app before they take effect.

You must be at least 13 years old to use Warm Intro. You're responsible for the activity that happens under your account and for keeping your sign-in credentials (Google, Apple, or magic link) secure. Notify us at michael@cerebro.vc if you suspect your account has been compromised.

You can delete your account at any time from Settings → Delete account. That tap permanently removes your server-side data; see the Privacy Policy for the full retention picture.

Don't use Warm Intro to:

• Violate any law, infringe anyone's intellectual property or privacy rights, or engage in fraud, harassment, or abuse.
• Collect, store, or transmit other people's contact information without their consent, or build a competing address-book scraper on top of the Service.
• Reverse-engineer, decompile, or attempt to extract source code from the apps, except where prohibition is barred by law.
• Probe, scan, or test the Service's security, or attempt to bypass our rate limits, authentication, or row-level security policies.
• Send spam, phishing attempts, or unsolicited promotional content through the assigned-task or handshake surfaces.
• Use the Service to train AI models that compete with Warm Intro, or otherwise scrape published profile cards in bulk.

We may suspend or terminate accounts that violate these rules.

You retain all rights to the notes, contacts, profile fields, handle, and other content you create in Warm Intro ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, and display Your Content solely to operate and improve the Service — for example, rendering your public profile card to people who follow your handshake link, or delivering an assigned task to a teammate's device.

You're responsible for the accuracy and legality of Your Content. We don't pre-screen content but reserve the right to remove anything that violates these Terms or applicable law.

The Warm Intro brand, app, web property, source code, and design are owned by Cerebro VC, LLC and protected by copyright, trademark, and other laws. You may not copy, modify, or redistribute them without our written permission, other than as allowed by these Terms.

Warm Intro integrates with Google (Sign-In and optional Gmail scope), Apple (Sign in with Apple, Push Notifications, App Store), and Supabase (authentication + database). Your use of those services is governed by their respective terms; we're not responsible for their availability, accuracy, or actions.

When you connect a third-party data source, you authorize us to read the specific data described in the Privacy Policy for as long as the authorization remains active. You can revoke access at any time via the source's permissions page.

Some surfaces of the Service may be marked "beta," "TestFlight," or "preview." Those features are provided as-is, may change or be removed without notice, and may behave less predictably than the stable release. We will give reasonable notice before removing or materially changing a stable feature you depend on.

The core Service is offered free of charge today. We may introduce paid features in the future; if we do, you'll see pricing in-app before any charge is made, and any in-app purchase is governed by Apple's App Store terms.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT YOUR DATA WILL NEVER BE LOST. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS OF CONTENT YOU CONSIDER IMPORTANT.

TO THE FULLEST EXTENT PERMITTED BY LAW, CEREBRO VC, LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY UNDER OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (a) USD $100 OR (b) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

You agree to defend, indemnify, and hold harmless Cerebro VC, LLC from any third-party claim, loss, or expense (including reasonable attorneys' fees) arising from Your Content, your breach of these Terms, or your violation of any law or any third party's rights.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if continued operation creates legal or security risk, or if we discontinue the Service. Sections that by their nature should survive termination — content ownership, disclaimers, limitation of liability, indemnity, and governing law — will survive.

These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. Any dispute will be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction there. If you live in a jurisdiction whose laws override this clause (e.g., consumer-protection regimes in the EU/UK), those mandatory protections apply.

These Terms (with the Privacy Policy) are the entire agreement between you and Warm Intro for the Service. If any provision is found unenforceable, the rest stay in effect. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them without our written consent. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Questions about these Terms? Email michael@cerebro.vc.